Help

Start by choosing one of the categories below.  Be sure to visit the PDF tutorial section at the bottom of this page.  If you need additional assistance please submit a ticket.  Your request will be routed to the appropriate team member at CEPD.  Please allow at least 48 business hours for someone to contact you.

  

Browser

For best performance and compatibility, we recommend using the latest version of Chrome or Firefox.  The CloudCME system will run in Internet Explorer, Safari and the IOS browser though performance and some items may vary.  

CloudCME Flyer

The CloudCME flyer highlights the benefits of CloudCME and changes to expect.  

 

 How to Login to the CEPD CloudCME Portal

  • Stanford Employee (includes SHC, Valley Care and UHA):  Sign in using your SID.  While away from the SHC network or SHC VPN, you will continue to login with your SID with Duo secure authentication.  If you need assistance logging in or Duo enrollment setup support please contact SHC Help Desk 650-723-3333.
  • All Others/Non-SHC Employee (includes Stanford Children's Health, Stanford University, Public Non-SHC)

        Returning User (Non-SHC Employee):  If you had an account in our old registration system (iPlan) and you are accessing this new portal for the very first time, you will need to sync your account when logging in for the first time.  Click here for instructions.  Creating a new user profile with a new email is highly discouraged if you have attended any of our classes in the past.  This action most likely will create a duplicate profile for you in our system and it will NOT show history of your previously attended classes on your transcript automatically.

  New User (Non-SHC Employee): If you do not have an account with us or if you have never attended classes at CEPD, click on "Sign up Now" button on the home page to create a new user account in our system.

   Stanford Children's Health (LPCH employees) will not be using SID login at this time and are encouraged to use your employee email.  Please follow the login instructions for "All Others/Non- SHC Employee".

 

Forgot Password/Reset  

Click the "Forgot Your Password?" under Sign In option and enter your email address to retrieve password.  SHC employees do not need to use a password with SID login.

 

REGISTRATION

You can self-register using the CEPD CloudCME website.  The CEPD is not able to register you by phone or email.  Classes are added on a rolling basis.  You can check back from time to time to view new course offerings. 

 

ACCEPTED PAYMENT METHODS

  • CEPD CloudCME accepts debit and credit cards.  Credit cards currently accepted are Visa, Mastercard, American Express, Discover.
  • Educational Assistance Funds (TOF) no longer an option at checkout for elective courses.  SHC employees will complete the standard reimbursement process in HostedHR after completing the course (similar process to courses taken outside SHC).
  •  Required mandatory classes, i.e. ACLS and BLS at no cost to SHC, Valley Care and UHA employees. Managers will no longer be required to send email approvals to regular scheduled ACLS and BLS courses. LPCH and SOM employees will need to go through their organizations’s current reimbursement process for completing required courses such ACLS and BLS courses.

 

CANCELLATIONS/REFUNDS

You can cancel your registration through the "Cancel My Registration" form on the home page.  The CEPD CloudCME does not support course transfers.  You will need to cancel your registration and sign up for a new course.  


PDF TUTORIAL LIST:

SHC Employee Sign-In

Non-Employee/All Others Sign-In

Attendee Portal/MyCE Overview 

 Registrations & Receipts

Cancellations/Refunds

Activity Syllabus/Course Materials

Completing Evaluations/Obtaining CE Certificate

Transcripts & Historical Credit

SMS TEXTING/PAIRING YOUR MOBILE PHONE - coming soon